AKIRA KUROSAWA DRAWINGS SHOP
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Statement on Specified Commercial Transactions Law of Japan
Security Policy
We use SSL (Secure Sockets Layer) to protect your personal information submitted through Japanese Order Procedure pages. Transmission of sensitive information is encrypted and protected to ensure a safe shopping environment. For customers having some command of written Japanese, we recommend ordering from our Japanese website. Orders in English can be accepted only via E-mail Ordering Form without any guaranteed security protection. If you feel uncomfortable using our E-mail Ordering Form, we recommend sending your information by fax. Based on our Privacy Policy, customers’ personal information will not be used for any purpose other than for shopping related contacts, shipping notice and e-mail news letters. The information will not be disclosed to a third party without any legitimate reason.
How to Order
Please note that “Piezograph” and “Akira Kurosawa Drawings Merchandise” will be shipped separately, due to delivery date and packing conditions. Please send us the following information using our E-mail Ordering Form or by E-mail or Fax. We will contact you upon receiving your order. For customers having some command of written Japanese, we recommend ordering from our Japanese website.

1. Product information: Product code (5 digits), product name, quantity, unit price *To order Piezographs: Please specify Framed/Unframed and Size (Small/Large.)
2. Customer Information: Title, full name, address, post code, phone no., fax no. and E-mail address.
3. Delivery Information: Please state if different from Customer information. *Please read here thoroughly for delivery terms & conditions.
4. Billing Information: Please state if different from Customer Information.
5. Payment Methods: For domestic deliveries, payment can be made by Credit Card, Cash On Delivery, Bank Transfer, Postal Transfer and Convenience Store Payment. For overseas delivery, we only accept payment by Credit Card or Bank Transfer. *Please read here thoroughly for Payment terms.
Our settlement system is supported by Aloz E-payment Service provided by Nittsushoji Co., Ltd of Nippon Express group, and all invoices or receipts will show Nittsushoji Co., Ltd and Aloz E-payment Service.

Orders for overseas delivery require advance payment of the product cost and delivery fee in full by Credit Card or Bank Transfer by the overseas customer him/herself, or by Credit Card, Bank Transfer, Postal Transfer and Convenience Store Payment by a domestic customer. *Please read here thoroughly for more detail on overseas delivery.

Credit Card Payment: We only accept payment by customers’ own credit cards. Please send us the credit card details (name on card, type, number and expiry date) by fax if you agree to pay Total Amount which will be notified upon receiving your order. *We do not charge you transaction fees. We accept: the following credit cards: UC, VISA, JCB, Master, AEON, Orico, Nicos and Diners.
Bank Transfer: Please transfer your payment to the account at UFJ Bank designated by Nittsushoji which will be notified together with Total Amount upon receiving your order. * We do not charge you transaction fees, but customers must pay bank transfer fees.
Cash On Delivery: Please pay the delivery agent in cash, upon delivery of the product. Cash On Delivery cannot be chosen if shipping to an address other than the customer’s. * We do not charge you cash on delivery handling fees.
Convenience Store Payment: Please pay at your local convenience store with a payment form which will be sent to your billing address by mail by Nittsushoji Co., Ltd later. Participating convenience stores: Seven Eleven, Lawson, Family Mart, Daily Yamazaki, Yamazaki Daily Store, CircleK, Sunkus, Mini Stop, am/pm, Three F, Poplar, Community Store, Save On, Seicomart.
Postal Transfer: Please pay at your local post office with a payment form which will be sent to your billing address by mail by Nittsushoji Co., Ltd later.

Consumption tax: All product prices are inclusive of 5% consumption tax.
Please note that “Piezograph” and “Akira Kurosawa Drawings Merchandise” will be delivered separately, due to shipping date and packing conditions. "Piezograph(reproduction art)" are exclusively made-to-order, and will take two to three weeks to ship after order confirmation. "Akira Kurosawa Drawings Merchandise” will be shipped around a week after order confirmation. Extra time may be required for shipment in the event an item is out of stock. Please note orders taken during the New Year Period, long national holidays and Summer holidays may require more time for shipment than stated. *With the exception of orders to be paid by Cash On Delivery, orders will not be confirmed until your payments are confirmed.

Designate a Delivery Date and/or Time: Domestic deliveries are handled by Pelican Service of Nippon Express. Please indicate the desired designate time and/or date of delivery, if any.

Delivery Date: Any date twenty-one days after the order confirmation date for "Piezograph” and any date seven days after the order confirmation date for "Akira Kurosawa Drawings Merchandise” could be designated.
Delivery Day: Any day of the week could be designated.
Delivery Time: please select from the following. 8:00〜12:00/12:00〜14:00/14:00〜16:00/16:00〜18:00/18:00〜20:00/20:00〜21:00 *Depending on delivery and transportation conditions, please note that deliveries may not be possible at your designated time.

Delivery fees: “Piezograph” will be shipped free of charge to any domestic destination. For "Akira Kurosawa Drawings Merchandise”, please see below.
AREA upto 2kg 2-5kg 5-10kg
Hokkaido 1160 JPY 1370 JPY 1580 JPY
Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Gunma, Tochigi, Nagano, Yamanashi, Saitama, Chiba, Kanagawa, TOKYO, Toyama, Ishikawa, Fukui, Gifu, Mie, AICHI, Shizuoka 740 JPY 950 JPY1160 JPY
Shiga, Kyoto, OSAKA, Hyogo, Nara, Wakayama 840 JPY 1050 JPY 1260 JPY
Tottori, Shimane, Yamaguchi, Hiroshima, Okayama 950 JPY 1160 JPY 1370 JPY
Ehime, Kagawa, Kouchi, Tokushima 1050 JPY 1260 JPY 1470 JPY
FUKUOKA, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima 1160 JPY 1370 JPY1580 JPY
Okinawa1260 JPY1790 JPY2310 JPY

*For items to be delivered overseas, please read here.
Exchanges and Returns
Exchange Products: Every effort is made for effective management of the products, however, in the event of a defective item or an incorrect delivery within Japan, please contact us within 7 days of product delivery and we will immediately issue a replacement. We will cover postage incurred from exchange of defective and incorrectly delivered goods. However for faulty Piezograph products, please allow extra time to produce a replacement, as the product is exclusively made-to-order.

Return Procedure: Please contact the "Akira Kurosawa Drawings Bureau” with the following information by E-mail, Fax or Telephone, within 7 days after product delivery. We will notify you upon receiving your message. Please return the product with the enclosed delivery note by Cash On Delivery. We will cover postage incurred from exchange of defective and incorrectly delivered goods.
(1)Order number (please refer to the enclosed delivery note)
(2)Reasons for return
(3)Contact details(Please enter preferred contact methods and time if necessary.)

Return Policy: We will NOT exchange or accept return in any of the following cases:
(1)Return due to customer’s personal convenience, without a legitimate reason.
(2)Having passed eight days after delivery without any special reason
(3)If defects and breakages were caused at the hands of the customer.

*For items to be delivered overseas, please read here.
Our Policy: Due to distance, higher costs, and sometimes unusual shipping conditions in some countries, as well as higher probability of fraud and theft, items shipped Internationally are "Sold As Is, What is, with NO Returns" for any reason whatsoever. Unfortunately, we can not even warranty that the item arrives to its International destination. As near as we can do, we only ship items by EMS with a tracking and tracing system.

Every effort is made for effective management of the products, however, in the event of a defective item or an incorrect delivery, we are only responsible for reshipping costs. All return shipping costs are the customers responsibility. Please contact the "Akira Kurosawa Drawings Bureau” with the following information by E-mail, Fax or Telephone, within 7 days after product delivery. We will notify you upon receiving your message. Please return the product with the enclosed delivery note.
(1)Order number (please refer to the enclosed delivery note)
(2)Reasons for return
(3)Contact details(Please enter preferred contact methods and time if necessary.)
On receiving the return item, we will ship the correct item by return. However for faulty Piezograph products, please allow extra time to produce a replacement, as the product is exclusively made-to-order. Limits of our liability are limited to the price of the item only.
For any reason whatsoever, we will NOT exchange or accept return in any of the following cases
(1)Return due to customer’s personal convenience, without a legitimate reason.
(2)Having passed eight days after delivery without any special reason.
Payment: Orders for overseas delivery require advance payment of the product cost and delivery fee in full by Credit Card or Bank Transfer by the overseas customer him/herself, or by Credit Card, Bank Transfer, Postal Transfer and Convenience Store Payment by a domestic customer.

Credit Card Payment: We only accept payment by customers’ own credit cards. Please send us the credit card details (name on card, type, number and expiry date) by fax if you agree to pay Total Amount which will be notified upon receiving your order. *We do not charge you transaction fees. We accept: the following credit cards: UC, VISA, JCB, Master, AEON, Orico, Nicos and Diners.
Bank Transfer: Please transfer your payment to the account at UFJ Bank designated by Nittsushoji which will be notified together with Total Amount upon receiving your order. * We do not charge you transaction fees, but customers must pay bank transfer fees.

For more information on payment, please read here.
Delivery: Overseas delivery can be shipped only by EMS from the post office. Below is the list of postage details for your reference.
AREAAsia Oceania, North/Central America
Near/Middle East
Europe South America, Africa
300g900 JPY1200 JPY 1500 JPY 1700JPY
500g1100 JPY 1500 JPY 1800 JPY 2100 JPY
1000g1800 JPY 2400 JPY 2800 JPY 3800 JPY
2kg3000 JPY 4000 JPY 4600 JPY 7000 JPY
5kg6000 JPY 8200 JPY 9400 JPY 16000 JPY
10kg10200 JPY 14000 JPY 16200 JPY 27400 JPY

Please inquire the delivery fee via E-mail indicating details of the product and city and country of delivery destination. Upon receipt of order, we will notify each customer of delivery fee and payment details. Please note that as each order will be examined and calculated individually, it may take a little longer to reply. Also, deliveries to certain destinations are expected to experience some delay due to antiterrorism measures, and deliveries to politically instable countries cannot be accepted. Click here to find out about individual conditions by country.
Overseas Handling Charge: We charge 5% of the product cost as handling charge for Overseas Delivery. Accordingly, total amount payable to us in Japan yen will be the total sum of “catalogue price” – “consumption tax (5%)” + “overseas handling charge (5%)” + postage.

Customs and Duty Charges: Applicable consumption tax, customs and duty charges are calculated at the rate at the destination country, which are the responsibilities of the customer and collected by the delivery agent.

Total amount due by the customer:
[Product price (excluding 5% consumption tax in Japan but including 5% overseas handling charge) + postage] + [1.customs + 2.consumption tax in destination country+ 3.duty charges]

  • Payable to us in advance, Payable upon delivery, at the destination in local currency
  • 1.Customs: Total amount paid to us (inclusive of delivery fees and handling charges) x customs rate of each country.
  • 2.Consumption tax: (Total amount paid to us (inclusive of delivery fees and handling charges) + customs) x consumption tax rate of each country.
  • 3.Duty charges vary by country.

WE CANNOT ANSWER INQUIRIES REGARDING CUSTOMS TAX ETC.

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